Hire Terms & Conditions

Hire dates and returns

• Your hire period and return date are the dates shown in the website booking calendar and your booking confirmation. Please return your garment by the confirmed return date unless we have agreed otherwise.
• A late-return fee of $15 applies for each overdue day.
• Please do not wash the garment. Return it in the bag provided.

Delivery

• Postage hires cost an additional $32 on top of the hire fee. This includes return postage.
• For postal returns, lodge the garment at the post office by the return date shown in your booking. A tracking number must be provided.
• Your garment will be posted 4 days before your selected delivery date.
• The Hire Boutique is not liable if the hired item does not arrive in time, and you will not receive a refund. Australia Post delivery times can be unpredictable.

Damage and repairs

• All damaged or non-repairable hired garments must be paid for at full recommended retail price (RRP) by the hirer.
• Repairs to repairable garments, including tears, heat damage, zipper malfunctions or broken zips, and any extra dry cleaning must be paid for by the hirer.
• Do not wear fresh tan, day-one tan or gradual tan when wearing a hired garment.
• Anything requiring more than a simple hand wash, including spills or residue requiring soaking, will incur a cleaning fee.

Condition of garments

Due to natural wear over time, some dresses may not be in perfect condition. This may include minor imperfections such as small holes at the hem, loose threads or light marks that could not be fully removed.

If you are concerned that the dress you have hired may fall into this category, please contact us. We will be happy to provide photographs.

This applies to only a very small number of garments.

Contact

For questions about your hire or these terms, email inquiries.thehireboutique@gmail.com.